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MedEx.Health works by providing two key services: global medical records and premium second opinions. 

First, you subscribe to the platform. Your subscription gives you access to a secure, comprehensive medical record that you can update and access anytime, anywhere. It also grants you access to our network of world-class medical experts for premium second opinions. 

To get a premium second opinion, submit your request and relevant medical context. You are then matched with a specialist who provides personalized advice to validate your diagnosis or treatment plan. It's all designed to bring peace of mind and high-quality healthcare access, no matter where you are.

MedEx.Health is a subscription-based service which costs €20 per person per month and provides access to all of MedEx.Health's core services. This includes:

• Your personal Global Medical Record, centralising your medical files under your control and making them portable and usable, anywhere.
• Access to our expert network for Premium Second Opinions.
• Fast-track patient journey, offering you personalised support in navigating healthcare systems and bypassing top experts' waiting lists.
• A smart patient matching algorithm, ensuring to connect you with the medical expert you need.
• Active cybersecurity and privacy efforts, including continuous development to ensure your medical data is safe and under your control.

For companies and insurers, we offer volume discounts tailored to the size and needs of the organization. Importantly, MedEx.Health does not take a commission on expert fees for Premium Second Opinions. This ensures that you pay only for the specialist’s services without additional markups.

Yes, we offer the option for individuals to request a one-off Premium Second Opinion without subscribing to MedEx.Health. This service is ideal for those with an acute need for expert guidance.

In this case, we charge a fixed scheduling fee ranging from €150 to €350, depending on the complexity and urgency of the case. After filling out the ‘Request Second Opinion’ form on our website, you will receive a personalized quote detailing the costs before proceeding.

The fee for a Premium Second Opinion is set directly by the expert and varies based on the specific specialist you consult with. Factors such as their expertise, location, field of specialization, and the time required to review your case influence the cost. This structure allows us to connect you with the best possible expert for your unique needs.

At MedEx.Health, we aim to operate in full transparency. For patients with a MedEx.Health subscription, MedEx.Health does not take any commission on expert fees. The entirety of the fee goes directly to the specialist, ensuring that you receive uncompromised, high-quality care.