GENERAL INFORMATION
MEDEX is an international for-profit organization with company number 0793.188.992, located at Destelbergen, Belgium.
Contact +324 72 36 97 12/ Volderrede 58, 9070 Destelbergen
MEDEX ensures that your privacy is respected and acts in accordance with the Regulation (UE) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereafter « GDPR ») on the processing of personal data.
In the context of the collection of data through this website, MEDEX and the medical expert each acting as an independent collector. The use of the word 'we'/’us’ includes MEDEX and the medical expert.
The term “personal data” comprises all data that can be used to personally identify you.
Topics:
When only visiting our website our IT systems automatically record primarily technical information (e.g., web browser, operating system, or time the site was accessed).
You have the option to register to receive our newsletter. The personal data collected in this context is only your email address.
The access to our services requires a registration. The personal data collected in this context is:
You directly provide us with most of the data. We collect data and process data when you:
Personal data is processed based on Article 6.1.(a) – consent - and (b) - required for the implementation of an agreement - of GDPR for non-sensitive data and on Article 9.2. (a) for sensitive data.
Most of the information we collect is based on your consent, such as when you enter your details to register, or contact us.
Your consent is given by an affirmative act by which you check the box acknowledging that you have read and accepted this Privacy Policy.
Be aware that you can revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
We collect, process, and use personal data concerning the use of our website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them. These actions are taken based on Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions.
The collected customer data shall be eradicated upon completion of the order or the termination of the relationship. This shall be without prejudice to any statutory retention mandates.
Data concerning health is considered as sensitive data and is particularly protected.
When providing your health-related information, you give your explicit consent to the use of this information for the purposes set out in section D. Your consent is given by an affirmative act by which you check the box acknowledging that you have read and accepted this Privacy Policy.
Be aware that you can revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
We collect personal data so we can:
We securely store your data through professional webhosting with the help of:
For security reasons and to protect the transmission of confidential content, such as health information you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and by the appearance of the lock icon in the browser line.
If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
The personal data will be stored for the time necessary to achieve the purposes stated above and to satisfy legal requirements.
In general, all personal data is retained for as long as you maintain your willingness to obtain the medical experts’ services. If you decide to delete your account or unsubscribe the data collected for this purpose will be deactivated with no retention period.
We want to make sure that you are fully aware of all your data protection rights. This document is designed to provide all the necessary information of your data protection rights, which are detailed in Articles 12 to 23 of the GDPR. Each of you is entitled to the following:
You have the right to request for copies of your personal data. You are at all times entitled to access your personal data and request for copies of your personal data. A fee may be charged for this service. 2 weeks after your consultation all of your data will be removed by MedEx.
You have the right to request that we correct any information you believe is inaccurate. You have also the right to request us to complete the information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions, according to Article 17 of the GDPR. Your data will also be removed automatically 2 weeks after your consultation
You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “General information.” The right to demand restriction of processing applies in the following cases:
If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.
If data are processed based on Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).
If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).
You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible
If you would like to exercise any of these rights, please contact us at: info@medex.health
We keep our Privacy Policy under regular review and inform you about any updates. This policy was last updated on 02/05/2024.
If you have any questions about our Privacy Policy, the personal data we hold on you or would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email : info@medex.health
Phone : +324 72 36 97 12
In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.
For your information, the competent authority in Belgium is The Data Protection Authority (DPA). The introduction of a complaint must be done to the following address:
Autorité de Protection des données
Rue de la Presse 35, 1000 Bruxelles
Phone: +32 2 274 48 00
Fax: +32 2 274 48 35
Email address: contact@apd-gba.be
Cookies are text files places on your computer to collect standard Inernet log information and visitor behavior information. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective, and more secure.
Most of the cookies we use are so-called “session cookie”. They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.
You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited.
Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g., the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimised provision of the operator’s services.
Here are the three types of cookies used on our website:
Strictly Necessary Cookies
These cookies are essential to enable you to browse around our website and use its features.
Performance Cookies
These cookies collect information about how you use our website. These cookies allow us to collect data which will be used to carry out statistics and measurements of frequentation according to the way you interact with our website. These statistics are used to monitor your browsing (for instance number of visits, pages visited, number of pages visited, content and sections visited) in order to obtain an overview of your visit to our website.
This data may be used to help optimize our website and make them easier for you to navigate.
These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.
Functionality Cookies
These cookies allow our website to remember choices you make while browsing (for instance your user name, language chosen, area you are located in). These cookies also allow our website to remember preferences such as text size, fonts, and other customizable site elements. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on other websites. A mix of first-party and third-partiy cookies are used.
Authentication
We use cookies to recogmednize you when you visit our website. These cookies allow you to log in to your account.
Security
We use cookies to make your interactions with our website faster and more secure.
Preferences – features
We use cookies to enable the functionality of our website, such as helping you to fill out forms more easily and providing you with features, insights and customized content. We also use these technologies to remember information about your browser and your preferences.
Customized content
We use cookies to customize your experience on our website (for instance remember previous searches, remember language chosen, remember area).
You can set your browser not to accept cookies.
To opt-out of cookies, click on the following link
Please keep in mind that without cookies you may not have access to certain features on the site, including access to your profile or account and certain personalized content.
This website contains links to other websites.
Note that our Privacy Policy applies only to our website, so if you click on a link to another website, you should read their Privacy Policy.
